Terms & Conditions

1. About these terms

These Terms and Conditions ("Terms") govern all services provided by Southern Africa Overlanding Storage ("SAOS", "we", "us", or "our") to clients ("you", "the client"). By submitting an enquiry, signing a storage agreement, or using any of our services, you agree to these Terms.

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

2. Our services

SAOS provides the following services from our facility in Johannesburg, South Africa:

• Secure vehicle storage — indoor, monitored long-term storage for overlanding vehicles, motorbikes, trailers, and gear
• Airport pickup and drop-off — collection and delivery of clients to and from O.R. Tambo International Airport
• Monthly vehicle checks — routine inspection of battery, tyres, fluids, and general condition, with photographic reports
• Wash and detail — exterior and interior vehicle cleaning prior to client collection or on request
• Licensing and paperwork — assistance with South African vehicle licensing, roadworthy certificates, and related documentation
• Service and repairs — coordination of mechanical servicing and repairs through trusted partner workshops
• Vehicle sales facilitation — listing and enquiry management for clients wishing to buy or sell overlanding vehicles

Service availability and pricing are confirmed at the time of your enquiry. SAOS reserves the right to decline any booking at its discretion.

3. Bookings and agreements

A storage booking is confirmed only once a written storage agreement has been signed by both parties and any required deposit or advance payment has been received. Verbal agreements and enquiries do not constitute a confirmed booking.

Your storage agreement will specify: the agreed storage period, the monthly or period rate, the services included, payment terms, and the agreed handover process.

You are responsible for ensuring that all information provided at the time of booking — including vehicle details, storage dates, and contact information — is accurate.

4. Payment

Payment terms are as agreed in your individual storage agreement. Standard terms are:

• Invoices are issued monthly or per agreed period
• Payment is due within the timeframe specified on each invoice
• Storage will not commence or continue if outstanding amounts remain unpaid beyond the agreed due date
• All prices are quoted in South African Rand (ZAR) unless otherwise agreed in writing
• International bank transfer fees are the responsibility of the client

SAOS reserves the right to adjust pricing for renewals. Any price changes will be communicated in writing at least 30 days before they take effect.

5. Cancellations and early termination

If you need to end your storage earlier than agreed or extend your storage period, please notify us as soon as possible — preferably in writing via email or WhatsApp.

• Early collection — no penalty for collecting your vehicle early, provided any outstanding balance is settled before collection
• Extensions — extensions are accommodated subject to availability; we will issue an updated agreement or invoice
• Cancellation before storage commences — any deposit paid may be retained to cover administration and preparation costs, at SAOS's reasonable discretion

6. Your vehicle and your responsibilities

By delivering your vehicle into our care, you confirm that:

• You are the legal owner of the vehicle, or have the owner's written authorisation to place it in storage
• The vehicle is roadworthy and in a condition suitable for storage
• You have disclosed any known mechanical issues, fuel leaks, or safety concerns at the time of handover
• The vehicle is insured for the duration of storage (see clause 7)
• You will provide accurate and up-to-date contact details and notify us promptly if these change

SAOS reserves the right to refuse or suspend storage of a vehicle that poses a safety risk, including vehicles with active fuel leaks, structural damage, or unresolved hazardous conditions.

7. Insurance and liability

Clients are responsible for maintaining valid insurance on their vehicle throughout the storage period. SAOS does not provide insurance cover for stored vehicles.

SAOS takes reasonable precautions to maintain a secure and monitored facility. However, SAOS shall not be liable for:

• Loss, theft, or damage resulting from events beyond our reasonable control, including natural disasters, power failures, civil unrest, or criminal acts by third parties despite reasonable security measures
• Mechanical deterioration of a vehicle resulting from extended storage, normal wear, or pre-existing conditions not disclosed at handover
• Consequential or indirect losses, including travel costs, trip cancellations, or loss of income arising from any issue with your vehicle

In the event of damage or loss occurring at our facility due to our negligence, our liability is limited to the reasonable cost of repair or replacement of the affected item, up to the current market value of the vehicle or item at the time of the incident.

We strongly recommend that clients obtain comprehensive insurance cover that includes international vehicle storage before delivering their vehicle to us.

8. Access to your vehicle

Access to stored vehicles is available during business hours (Monday to Saturday) by prior arrangement. We ask for at least 24 hours' notice for vehicle access or collection, to allow us to prepare and ensure staff are available.

SAOS may access your vehicle as necessary to perform agreed services (monthly checks, servicing, moving within the facility, etc.). We will not drive your vehicle on public roads without your prior written consent, except where required to fulfil an agreed service such as a roadworthy test or workshop visit.

9. Services performed by third parties

Certain services — including mechanical repairs and roadworthy testing — are performed by third-party workshops and authorities. While SAOS works exclusively with trusted service providers, we are not liable for the quality, outcome, or timing of work performed by third parties. Any warranties or guarantees on such work are those of the relevant service provider.

You will be informed of and must approve the estimated cost of any third-party service before it is authorised, except in an emergency where we need to act to prevent damage to your vehicle.

10. Abandoned vehicles

If a client fails to respond to communications for 90 days or more and outstanding storage fees remain unpaid, SAOS reserves the right to treat the vehicle as abandoned. In such cases, we will make reasonable efforts to contact the client and any emergency contact provided before taking further steps.

11. Force majeure

SAOS shall not be in breach of these Terms and shall not be liable for any delay or failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government action, civil unrest, pandemic restrictions, or infrastructure failure.

12. Changes to these terms

SAOS may update these Terms from time to time. Updated Terms will be published on this page with a revised date. We will notify active clients of material changes via email. Continued use of our services after notification constitutes acceptance of the updated Terms.

13. Contact us

For questions about these Terms or your storage agreement:

Southern Africa Overlanding Storage
Johannesburg, South Africa
info@saos.co.za